Refund & Cancellation Policy

International Institute of Meta Professionals (IIMPs)

The International Institute of Meta Professionals (IIMPs) delivers international programs, conferences, and dialogues designed to empower professionals and youth while advancing inclusive, sustainable development. This policy explains when and how refunds or Credit Event Vouchers (CEVs) apply to registrations made through our platforms.

1) Definitions

• Application Fee: A one-time, non-refundable fee required for certain scholarship or funded categories.
• Registration Fee / Program Fee: The fee to confirm participation (varies by category).
• Self-Sponsored & Summit Pass: Categories where delegates cover their own registration and related costs.
• Credit Event Voucher (CEV): A digital credit issued by IIMPs that can be applied to future IIMPs-organized events under the terms in Section 6.

2) Policy Scope

This policy applies to registrations for IIMPs-organized events made directly with IIMPs or via our official registration partners. It does not cover services purchased from third parties (e.g., airlines, hotels, visa centers).

3) General Principles

• Application Fees are Non-Refundable.For fully/partially funded categories, application fees are mandatory, non-refundable, and not subject to dispute.
• Agreement at Checkout.All applicants confirm they have read and accepted this policy before completing registration.
• No Cash Refunds for Change-of-Mind.Where eligible, IIMPs provides CEVs rather than cash refunds, except where IIMPs cancels an event (see Section 9).

4) Category-Specific Rules

1. A) Fully Funded / Partially Funded Applicants

• Application and any specified registration fees are non-refundable and non-transferable.
• Travel reimbursements (if offered) follow Section 10.

1. B) Self-Sponsored & Summit Pass

• Registrations are non-transferable between individuals unless IIMPs approves a substitution (see Section 8).
• When eligibility criteria are met (Section 5), refunds are provided only as CEVs (Section 6).
• If an Invitation Letter is requested, its fee (and applicable taxes/processing charges) is non-refundable and deducted before any CEV is calculated.

5) Eligibility for a Credit Event Voucher (CEV)

A registrant in Self-Sponsored & Summit Pass categories may request a CEV according to the timelines below. Timing is measured from the first official day of the event:

• 45+ days before the event: Eligible for a CEV equal to the amount paid, minus any Invitation Letter fees, taxes, and non-refundable payment processing charges.
• 30–44 days before the event: Eligible for a CEV for 50% of the amount paid, minus deductions. The remaining 50% is a cancellation fee.
• 15–29 days before the event: Eligible for a CEV for 25% of the amount paid, minus deductions. The remaining 75% is a cancellation fee.
• 0–14 days before the event (including no-show): Not eligible for a CEV. 100% of the paid amount is retained as a cancellation fee.

 Requests must be submitted by email (see Section 12) before the relevant deadline above.

6) Credit Event Voucher (CEV) – Terms of Use

• Validity: 12 months from issuance.
• Who Can Use: Only the original registrant; CEVs are non-transferable.
• Redeem Once: Single-use only. Remaining balance (if any) stays valid until expiry.
• No Cash Value: Cannot be redeemed for cash or used outside IIMPs-organized events.
• Combining Vouchers: Only one CEV may be applied per new registration.
• Lost/Shared Codes: IIMPs is not responsible for loss or misuse once issued.

7) Visa & Invitation Letters

• Invitation Letter Fees are Non-Refundable.Payment is for processing only, not for visa issuance.
• Travel Risk: All visa and travel arrangements remain the participant’s responsibility.

8) Substitutions (Limited)

• In exceptional cases, IIMPs may approve a one-time name substitution for Self-Funded/Forum Admission registrations 45+ days before the event start.
• Substitutions are not guaranteed, may incur an administrative fee, and require written approval.
• Within 30 days of the event, substitutions are not permitted.

9) If IIMPs Changes, Postpones, or Cancels an Event

• Change of Venue/Speakers/Format: Not grounds for refunds; registration remains valid.
• Postponement: Registration automatically transfers to new dates. If you cannot attend, you may request a CEV for 100% of the amount paid.
• Full Cancellation (no reschedule within 90 days): You may choose either a full cash refund (minus third-party charges) or a CEV for 100% of the amount paid.

10) Travel Reimbursements for Fully Funded Delegates (If Applicable)

• Where offered, reimbursable travel expenses are processed after the event upon receipt of documents (tickets, boarding passes, receipts).
• Processing time: 4–8 weeks after documentation is received.
• Reimbursements are made only to the delegate named in the award letter, in the original payment currency.

11) Force Majeure & Safety

IIMPs is not liable for delays, disruptions, or cancellations caused by events beyond our control (e.g., natural disasters, pandemics, labor actions, regulatory changes, geopolitical incidents). Institutional visits may change without notice.

12) How to Request a CEV (or Refund Where Eligible)

Email: info@iimps.org

Subject line: Refund/CEV Request – [Event Name]

Include:

• Full Name and Email used to register
• Order/Invoice Number
• Event Name and Dates
• Category (Self-Funded / Forum Admission / Funded)
• Reason for Request + supporting documents (e.g., visa refusal letter)

Processing timeline: Requests acknowledged within 3–5 business days; finalized within 10 business days (complex cases may take longer).

13) Chargebacks & Disputes

Registering for an IIMPs event signifies agreement to this policy. Unauthorized chargebacks may be contested, and IIMPs reserves the right to recover any fees or losses incurred.

14) Currency, Taxes & Fees

All prices are shown in the currency at checkout. Bank charges, exchange fees, and taxes are the participant’s responsibility and non-refundable.

15) Third-Party Costs

IIMPs is not responsible for third-party costs (e.g., travel, accommodation, visas) regardless of cancellation or changes.

16) Policy Updates

IIMPs may amend this policy at any time. The current version will be posted on www.iimps.org and applies from its effective date.

17) Acceptance

By submitting an application or completing a registration, you acknowledge that you have read, understood, and agreed to this IIMPs Refund & Cancellation Policy.